Hand Painted hamsa ceramic mug

Refunds and Exchanges

I gladly accept returns and cancellations 

Request a cancellation: within 3 hours of purchase

For return contact me within 2 days of delivery

Ship items back to me within 7 days of delivery

I don't accept exchanges

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

• Custom or personalized orders

Returns and exchange details

I really hope you will be happy with your purchase, but If for any reason you feel that the item you have purchased is not what you expected, please contact me. 

Shipping costs are non-refundable and requests for return must be made within 3 days of item receipt. You will be responsible for the cost of shipping the item back to me. The return shipping must include a delivery confirmation. Once the item is received in its original condition the refund will be made to your PayPal account. 

Shipping from Los Angeles, California 

In-stock items will be shipped the same day of payment or the day after. 

Usually, you will receive the item within 3-5 working days. 

Custom orders shipment will be stated before you pay. 

All my items are wrapped very well to avoid damage.