Hi! My name is Sahar. I’m a Ceramic-Materials and Electrical Engineer who enjoys the world of art and colors outside the box! In a typical day in my life, I’m in charge of system design and engineering of a Solar company! I design solar Projects for a greener earth! At night, I’m a graphist who doesn’t get enough of vivid colors… Designs you see are adapted from the existing architectural elements and decorations of palaces, mosques and illustrated manu combined with calligraphy works of poems, spanning themes of love, divine mysticism, and human rights with the hope to show a small piece of Iranian art. So what for? The truth is I was sexually assaulted by my Direct supervisor last year and I went down the dark path of depression. The good thing was, I received the support I needed to get back on my feet, but along the way, I was mindful of many women, who can’t get closure and the support they need due to the societal pressures of the community. A part of my store sales is dedicated for funding free therapy sessions and care for sexual assaults victims.
Thank you.
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All orders are processed from Mondays to Fridays excluding weekends and national holidays. Larger orders may take up to 48hours to be processed. Order must be placed before 11 AM (ET) to be processed on the same day.
Please be advised that some items have production periods indicated in the " About this item" section.
To prevent any shipping delays, please make certain that the billing information you have provided exactly matches your credit card issuing bank's records. Please refer to the chart below for the detailed deion and pricing of shipping methods.
INTERNATIONAL SHIPPING
We ship to the majority of the countries with a few exceptions. If the option to ship to your desired country is available upon checkout, it’s an indication that we ship to your country. All international shipments might be subject to local destination taxes and/or duties. This is fee is not related to the shipping fee collected by Design by Siarra at the time of shopping.
We are not responsible for the fees collected as customs duties on your import and can not offer a reimbursement or refund. For any information about the policies and restrictions of your country on the importation of our products, speak to your Customs office for further inquiries.
SHIPPING EXCEPTIONS:
In certain periods of the retail calendar, we experience an unexpectedly high volume of orders. Even though we do our best to adhere to the timetable above in an unforeseen situation when a higher than usual volume of orders has been received, we reserve the right to expect additional delays caused by the high volume of orders.
Return Policy
Please be advised that we only accept returns and refunds is in case the item is damaged or missing parts, etc.,
To start a return, you will need to send us images of the product within 5 business days.
Please contact the customer service at sales@designbysiarra.com for details on how to proceed with your return and if your order qualifies for a return, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Please note that the 5 day period is counted from the time that the package is marked delivered by the tracking number. In order to save the rights of limited quantity items for other customers, there are no exceptions to the above grace period.
Once the mentioned period passed Design by Siarra is NOT responsible for any lost, damaged, or stolen claims.
All SALE items are final sale and non-refundable / exchangeable.
