ST Creative House is not responsible for lost and/or stolen packages. Any items that are not signed for with a direct signature will be shipped back to ST Creative House studio. All fees to ship the package back to the customer will be covered by the customer.
Once your item has been shipped you will receive a confirmation email with tracking info. ST Creative House is not responsible for delays in shipping or delivery due to the force of nature or other uncontrollable events.
INTERNATIONAL SHIPPING (United States)
Once your item has been shipped you will receive a confirmation email with tracking info. ST Creative House is not responsible for delays in shipping or delivery due to the force of nature
INTERNATIONAL SHIPPING (Australia, Italy, Mexico and the United Kingdom)
Standard Shipping - estimated delivery within 1-3 weeks from the processing of the order*
We will accept returns of unworn, unwashed merchandise, with all tags attached and a copy of your packing slip, within 7 days of receiving your item(s) for a full refund. We will exchange or refund the purchase price plus applicable taxes. Please indicate your preference for an exchange or refund. This time you are going to be charged for the shipping cost. To exchange, please return your full priced item within 7 days of purchase for a refund then place a new order online or by phone.
CUSTOMIZED PRODUCTS/ MADE TO ORDER
Items that are made-to-order are not returnable. These custom-made products have an indication of “MADE-TO-ORDER” in the product deion of their product pages.
All items purchased from the Sale Section are FINAL SALE. They cannot be returned, exchanged, or refunded.