Delivery & Tracking
ALANGOO is a marketplace that showcases service providers, artists, and designer’s independent pieces. ALANGOO is a marketplace like ETSY where sellers oversee shipment and delivery. Buyers place their order at checkout to pay securely with ALANGOO, and sellers ship the item directly to the buyer’s address. However, there are some sellers that are ALANGOO verified. Which means once a seller is verified, ALANGOO will oversee their inventory and will ship the items to the buyer’s address. You can distinguish the verified sellers with a badge on the seller’s profile.
All sellers that are ALANGOO verified will have their items dispatched from New York and California. All shipments are dispatched 1-3 business days after the buyer places their order.
All other sellers that are not ALANGOO verified will dispatch items from the sellers location. All the necessary information about the seller is mentioned in the seller’s profile on ALANGOO.
Once the order is finalized and place on ALANGOO, the buyer will receive a tracking number via email. Also, the buyer has access to their tracking information once logged in to their ALANGOO account.
Almost all items purchased in US will be sent out via USPS. Sellers have a choice to use privately owned companies to ship their items like FEDEX and DHL. All items purchased from Europe and other countries will be sent out with DHL. Canada Post is used for purchases from Canada. Sellers can choose to work local shipment companies which will be specified once the order is placed.
International shipments may take between 5-15 business days. However, this is not guaranteed. Sellers can choose to use Express shipment. Buyers can send a message on the seller’s ALANGOO account to request for Express shipment.
Shipments from US to Canada may take 5-10 business days. Shipments from US to Europe and other countries may take up to 7-15 business days. This is just an estimation of arrival time and it is not guaranteed. However, buyers can request for an overnight shipment. Please refer to ALANGOO’S listing pages for more information.