This gourgous pomegranate necklace is symbolizing life and fertility.Pomegranate has always been used in religion and mythology as a symbol of wealth. Whether you are looking for a unique piece for your everyday use or a gift for a loved one this necklace is an amazing choice. This 18K gold piece is designed and made by hand with yellow gold and Garnet stones and it comes with a gold chain. It is available in Sterling Silver or 18K Gold plated Silver.
7 days after receiving
| Shipping country | Standard Shipping | Express Shipping | ||
|---|---|---|---|---|
| Shipping price | If 2 or more items are purchased | Shipping price | If 2 or more items are purchased | |
| Ship to US | $ 0 | $ 0 | NA | NA |
| Ship to CANADA | $ 12 | $ 12 | NA | NA |
| Ship to EUROPE | $ 15 | $ 15 | NA | NA |
| Ship to Middle East | $ 15 | $ 15 | NA | NA |
| Ship to South Asia | $ 15 | $ 15 | NA | NA |
| Ship to Australia & New Zealand | $ 15 | $ 15 | NA | NA |
| Ship to Other Countries | $ 25 | $ 15 | NA | NA |
The pendant of this necklace is nice and quite lovely, but the 18k gold plated chain is very flimsy and broke during my first time wearing it. I received this as a Christmas gift. During my first time wearing it, the chain broke without me tugging on the chain or putting force on it. The chain wasn't able to be mended without it being soldered together, so we contacted Alangoo about potentially replacing the necklace.
Alangoo's customer service and communication is why I'm giving this a 1 star review. When we contacted Alangoo about replacing the necklace due to the defective chain, they stated that the chain was very delicate and that I should've been more careful with handling it. However, they agreed to accept a return for replacement of the necklace.
We mailed the necklace back and did not hear back or receive anything in return for almost 2 weeks. When we contacted them again, Alangoo's customer service 1) blamed me again for being too rough on the necklace chain, 2) complained about having to pay twice for shipping since they'd have to pay to ship a new necklace out to us, but never once did we complain about having to also pay for shipping again to send the necklace back, 3) stated that our requests meant that we weren't supporting Iranian artists (huh???), and 4) stated that Alangoo does not follow the US "customer is always right" mentality...when they are a company based in the US. Extremely, extremely unprofessional.
The cherry on top of this ordeal is that after spending $80 on this necklace in total, we got sent back the wrong color.
GT | 27 Apr 2020
We are very sorry to hear you had such issue with the brand LilyNiko. This brands creates pieces that are delicate and tiny as you realized. They need to be worn with care and very gently. I understand it's a bit inconvenient and you are right but that is the style of the brand. I hope you start wearing the piece again as they are really pretty. We appreciate your feedback and the brand is doing to do its best to address such issue. We will have them add this info about the delicacy on each product page. Thank you for your support to independent designers and being a returning customer of ALANGOO.com and I hope to see you back ❤️
ALANGOO | 20 Apr 2020
