Aroos Khanoom Mug - Persian Bride

I gladly accept returns, exchanges, and cancellations 

Contact me within: 3 days of delivery

Ship items back within: 7 days of delivery

Request a cancellation within: 2 days of purchase

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalized orders
• Perishable products (like food or flowers)
• Digital downloads
• Intimate items (for health/hygiene reasons)

Questions about your order?

Please contact me if you have any problems with your order.

Returns and exchange details

All items are handmade. There will be variations on each one due to the nature of the work. If you are unhappy please contact me so we can discuss. I try my best to describe the items, but please note that colors may display differently depending on your screen. Refunds will only be made if the item is damaged during delivery. Please check the items when your order arrives. If there are any discrepancies, please notify me within 3 days, so that I can take corrective action. Important note: All returned items must be in their original condition. I will issue a credit to your account after I receive the returned products. You will receive a refund for the item less the shipping costs paid. Shipping, handling, and insurance fees are NOT refundable and you are responsible for return shipping cost. As mentioned previously, you must contact me within 3 days of receiving your order. CANCELLATIONS: If you must cancel your order, please notify me. If it hasn't shipped out, I am happy to cancel and refund you.